GENERAL CONDITIONS OF ONLINE SALE

Art. 1

General Provisions

The user, by navigating in this area, accesses www.oleificiotrainito.com, accessible at www.oleificiotrainito.com, navigation and transmission of an order of purchase on the site imply acceptance of the conditions and data protection policies adopted by the site indicated therein. These General Conditions of Sale apply to product sales with exclusive reference to purchases made on the site in accordance with the provisions of part III, title III, consumer code (Legislative Decree no. 206/205, amended by Legislative Decree 21/14 and Legislative Decree 70/03 by: Azienda Agricola Grotte di Trainito Salvatore Via Platani, n. 41 VAT number 04136520824 registered in the REA N. PA – 173985. Before accessing the products supplied by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.The user is invited to download and print a copy of the purchase form and these General Conditions of Sale whose terms www. oleificiotrainito.com reserves the right to modify unilaterally without notice

Art. 2

Object

These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on www.ol eificiotrainito.com and do not regulate, however, the supply of services or the sale of products of subjects other than the seller that are present on the same site through links, banners, or other hypertext links. Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.

Art. 3

Conclusion of the Contract

To conclude the purchase contract it will be necessary to fill in the form in electronic format and send it following the relative instructions. It contains the reference to the General Conditions of Sale, the images of each product and its price, the means of payment that can be used, the delivery methods of the purchased products and the relative shipping and delivery costs, in reference to the conditions to exercise the right of withdrawal; methods and times for returning the purchased products. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the right of withdrawal and the processing of personal data. The contract is concluded when the seller receives the completed user form, after verifying the correctness of the data contained therein. The user will be obliged to pay the price from the moment the online order forwarding procedure is completed. That is, by clicking on the “buy” button at the end of the wizard. Once the contract is concluded, the seller takes charge of the order for its evasion.

Art. 4

Registered User

In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully. Once registered, the user will receive a confirmation email in the email provided by him.The confirmation must be communicated within 24 hours at the latest, after this period, in the absence of confirmation, www.oleificio.com will be released from any commitment towards the user. In any case, the confirmation exempts www.oleificiotrainito, com from any responsibility regarding the data provided by the user. The user undertakes to promptly inform www.oleificiotrainito.com of any variation of his data at any time communicated. If the user communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties about the payments made www.oleificitrainito.com, he will have the right not to activate or suspend the service until the related deficiencies are rectified. On the occasion of the first request for activation of a profile by the user www.oleificiotrainito.com will assign the same username and password. The latter recognizes that these identifiers constitute the system for validating the user’s access to the Services and the only system suitable for identifying the user that the acts performed through such access will be attributed to him and will have binding effect towards him. The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

Art. 5

Product Availability

The availability of the products refers to the actual availability at the time the user places the order. This availability must in any case be considered purely executive because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed. Even after sending the order confirmation e – mail, there may be cases of partial or total unavailability of the goods. In these cases, the order will be automatically rectified with the elimination of the unavailable product and the user will be informed via email. If the user requests the cancellation of the order, by terminating the contract www.oleificiotrainito.com will refund the amount paid within three days from the moment in which www.oleificiotrainito, as it became aware of the buyer’s decision to terminate the contract.

Art.6

Offered Products

www.oleificiotrainito sells extra virgin olive oil quality IGP Sicily and organic IGP, the offer is detailed on our website at the link.

Art. 8

Methods of Payment and Price

The price of the products will be that indicated from time to time on the site, except where there is an obvious error. In the event of an error, www.oleificiotrainito.com will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, www.oleificiotrainito.com will not be obliged to supply what is sold at the lower price incorrectly indicated. undergo changes at any time. The changes do not affect orders for which an order confirmation has already been sent. Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment. Payment can be made by credit card or bank transfer.

Art 9

Delivery

www.oleificiotrainito.com will ship throughout the Italian territory, excluding the state of Vatican City and the Republic of San Marino. www.oleificiotrainito.com will only make deliveries to the user’s home provided at the time of purchase estimated at the time of selecting the delivery method Delivery is generally made within 48 hours or if no delivery date is specified, within the deadline estimated at the time of selecting the delivery method and, in any case, within the maximum term of twenty days from the date of confirmation. If it is not possible to make the delivery, the order will be sent to the warehouse, in this case a notice will specify the place where the order is located and how to agree on a new delivery. If the delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that it is intended to terminate the contract. As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case within 15 days from the date of termination of the contract. . The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer. Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed.

Art. 12

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/205 starting from the date of receipt of the products. In the case of multiple purchases made with a single order and delivered separately, the term of 20 days starts from the date of receipt of the last product. The user who intends to exercise the right of withdrawal must communicate it to www.oleificiotrainito.com through an explicit declaration, which can be sent by registered letter with return receipt to the address Azienda Agricola Grotte di Trainito Salvatore via Platani n. 41. The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, as per annex 1, part B of Legislative Decree 21/2014. obligatory. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 20 days any shipping costs incurred by the user. The costs of the return will be borne by www.oleificiotrainito.com As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until receipt of the goods or until the buyer demonstrates that he has shipped the goods. The right of withdrawal will not apply if the services and products of www.oleificiotrainito.com are included in the categories of art. 59 of Legislative Decree 206/2005.